Privacy Policy

Effective Date: 8 July 2024

1. Introduction

Welcome to Zham Security Services (M) Sdn. Bhd. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website [www.zhamservices.com] or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details.
• Technical Information: IP address, browser type, operating system, and browsing behavior.
• Usage Information: Pages visited, time spent on the site, and other interaction details.

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Communicate with you regarding inquiries and requests
• Process transactions and send invoices
• Personalize your experience on our website
• Analyze website usage and improve our offerings
• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Service Providers: Trusted partners who assist us in operating our website and providing our services, under strict confidentiality agreements.
• Legal Obligations: If required by law, regulation, or legal process, we may disclose your information to authorities.

5. Data Security

We implement various security measures to protect your personal information, including encryption, access controls, and secure servers. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your personal data
• Object to the processing of your information
• Withdraw consent at any time (where consent is the basis for processing)

To exercise these rights, please contact us at [info@zhamservices.com]

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to read the privacy policies of any linked sites you visit.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website with the effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: info@zhamservices.com
• Phone: 03-4050 8818
• Address: B31, 3rd Floor, Block B (Podium),
  Plaza Pekeliling,
  No. 2, Jalan Tun Razak,
  50400 Kuala Lumpur